Privacy Policy
Last updated: April 20, 2026
FrankandSherri.com is owned and operated by Frank and Sherri Candelario, Ph.D. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, create an account, make a purchase, sign up for emails, register for events, schedule a call, or otherwise interact with us online.
By using this website, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect information you provide directly to us, information collected automatically when you use our website, and information received from third-party service providers involved in operating our business.
Information you may provide directly includes:
Name
Email address
Phone number
Mailing or billing address
Account login details
Order details
Notes, messages, form submissions, survey responses, or scheduling information
Information collected automatically may include:
IP address
Browser type and device information
Pages viewed and links clicked
Referring website or source
General location information based on IP address
Website usage and session activity
Payment information: Purchases made through our website may be processed by third-party payment processors. We may receive limited transaction details such as billing name, billing address, payment status, and similar transaction information, but we do not store full payment card numbers on our own servers unless expressly stated otherwise.
How We Use Your Information
We may use your information to:
Provide products, services, courses, memberships, events, and support
Process purchases and send order confirmations
Create and manage your account
Send administrative notices, updates, and customer service communications
Send marketing emails, newsletters, webinar invitations, and promotional content
Respond to inquiries and schedule appointments
Improve our website, offers, advertising, and customer experience
Detect, investigate, and help prevent fraud, misuse, or security issues
Comply with legal obligations and protect our legal rights
Cookies and Similar Technologies
We may use cookies, pixels, web beacons, session tools, and similar technologies to operate our website, remember your preferences, maintain shopping cart and checkout functionality, understand how visitors use our site, and improve marketing and website performance.
You can usually control cookies through your browser settings. Disabling cookies may affect the functionality of certain parts of the site.
How We Share Information
We may share personal information with trusted service providers that help us operate our business and website, including providers that assist with payment processing, ecommerce, email marketing, hosting, scheduling, analytics, embedded media, customer communication, and technical support.
We may also disclose information:
If required by law, subpoena, court order, or legal process
To protect our rights, property, customers, or business
In connection with a business transfer, merger, acquisition, or sale of assets
We do not sell your personal information for money.
Email Marketing and Communications
If you join our email list or purchase from us, we may send you educational content, updates, promotions, invitations, and other communications related to our business. You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email or by contacting us.
Data Retention
We keep personal information for as long as reasonably necessary to provide our services, fulfill transactions, maintain records, comply with legal obligations, resolve disputes, and enforce our agreements.
Security
We use reasonable administrative, technical, and physical safeguards to protect personal information. These measures may include restricted access, encryption, authentication tools, and other security practices appropriate to the nature of the information we maintain.
However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
Your Choices and Rights
Depending on where you live and subject to applicable law, you may have rights to request access to, correction of, deletion of, or information about the personal information we hold about you. To make a request, contact us using the contact information below.
You may also opt out of marketing emails at any time by using the unsubscribe link in the email.
Do Not Track
Some browsers offer a “Do Not Track” setting. Because there is not yet a consistent industry standard for responding to these signals, our website may not respond to all browser-based Do Not Track requests.
Children’s Privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided personal information to us, please contact us so we can investigate and delete the information if appropriate.
Third-Party Links and Services
Our website may contain links to third-party websites, embedded videos, scheduling tools, payment processors, social platforms, or other services that we do not control. Their privacy practices are governed by their own policies, not ours.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations. When we do, we will update the “Last updated” date at the top of this page.
Contact Information
If you have questions, requests, or concerns about this Privacy Policy or our privacy practices, please contact:
Sherri Candelario, Ph.D.
Frank and Sherri Candelario, Ph.D.
frankandsherri@sharedhousingsolutions.com
(206) 743-5649
971 Virginia Avenue, Suite F
Palm Harbor, FL 34683