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Last updated: April 20, 2026
These Terms of Service govern your access to and use of FrankandSherri.com, my.frankandsherri.com, and any related pages, products, services, memberships, trainings, courses, downloads, communities, recordings, and digital tools offered under the Frank and Sherri brand.
FrankandSherri.com education and related offerings are operated under the umbrella of Cardiff Cove Management, LLC, organized in Wyoming and headquartered in Florida.
By accessing this website, purchasing from us, joining a membership, creating an account, or using any of our programs, you agree to these Terms of Service. If you do not agree, please do not use our websites, products, or services.
You must be at least 18 years old and legally able to enter into a binding agreement to use our websites, products, or services.
If you create an account, you are responsible for maintaining the confidentiality of your login information and for all activity that occurs under your account. You agree to provide accurate, current, and complete information and to update it when necessary.
We offer educational products and services, which may include online courses, memberships, live and recorded training, webinars, Q&A sessions, forms, worksheets, templates, digital tools, and decision-support applications.
We may update, revise, replace, improve, discontinue, or remove features, products, content, or services at any time, with or without notice.
By placing an order, you agree to provide current, complete, and accurate purchase and billing information. You authorize us and our payment processors to charge your selected payment method for the applicable amount, including any recurring charges you have agreed to.
We reserve the right to refuse, limit, cancel, or decline any order at our discretion, including where we suspect fraud, misuse, unauthorized resale, duplicate purchases, or conduct that violates these Terms.
If you purchase a subscription or recurring membership, you authorize recurring charges to your payment method at the frequency disclosed at checkout until you cancel or the subscription otherwise ends.
Unless otherwise stated, recurring memberships continue until canceled. If you cancel, your access may continue through the end of the paid billing period, unless otherwise stated at checkout or required by law.
We may suspend or terminate membership access for failed payments, chargebacks, abuse, unauthorized sharing, or violation of these Terms.
Refunds, cancellations, and product-specific refund rules are governed by our separate Refund Policy, which is incorporated into these Terms by reference.
All programs, trainings, memberships, materials, and digital tools are provided for educational and informational purposes only.
We do not guarantee that you will buy a property, obtain residents, secure funding, achieve profitability, obtain accreditation, or build a business within any specific timeframe.
Your results depend on many factors, including your effort, implementation, market conditions, property choice, financial resources, local regulations, and business decisions.
Nothing on our websites, in our courses, in our memberships, in our communities, in our digital tools, or in our communications should be considered legal, medical, tax, financial, accounting, appraisal, lending, brokerage, inspection, regulatory, or other professional advice specific to your situation.
You are responsible for obtaining your own professional advice and conducting your own due diligence before making business, legal, medical, real estate, or financial decisions.
Any property evaluation app, score, analyzer, framework, worksheet, checklist, or similar tool we provide is a screening and decision-support resource only.
It is only one part of the overall decision-making process and does not replace due diligence or the advice of your appraiser, realtor, inspector, attorney, lender, accountant, or other professionals.
All content on our websites and in our products and services is owned by Cardiff Cove Management, LLC and/or its licensors and is protected by copyright, trademark, and other intellectual property laws.
This includes, without limitation, our course materials, videos, audio recordings, webinars, slide decks, downloads, frameworks, worksheets, forms, templates, checklists, designs, graphics, branding, website content, written materials, music, songs, training recordings, and other original content.
All recordings, writings, and songs are copyrighted.
“Kate’s House Foundation” and “Shared Housing Solutions” are protected trademarks and may not be used without permission.
When you purchase or access our content, you receive a limited, personal, non-exclusive, non-transferable, revocable license to use it for your own internal educational use only.
You may not copy, reproduce, republish, upload, post, distribute, sell, sublicense, rent, share, display, transmit, modify, create derivative works from, or exploit our content, in whole or in part, without our prior written permission.
You may not share your login, membership access, course materials, recordings, downloads, or digital tools with others. You may not remove copyright or proprietary notices from any materials.
You agree not to:
Use the site or our products for any unlawful purpose
Interfere with the operation or security of the site
Attempt unauthorized access to accounts, systems, or data
Scrape, harvest, reverse engineer, or reproduce our content or tools
Share access credentials or purchased materials with others
Misrepresent your identity or affiliation
Use our trademarks, service names, course names, copyrighted content, or brand assets without permission
If you participate in any private group, membership, forum, live call, webinar, training chat, or community connected to our business, you agree to act respectfully and lawfully.
We reserve the right to remove access to any group, membership, community, or bonus resource if your conduct is disruptive, abusive, defamatory, threatening, infringing, misleading, unlawful, or otherwise inconsistent with the integrity of our programs or community.
Our sites and services may include third-party tools, processors, embeds, links, apps, scheduling tools, payment services, or platforms. We are not responsible for the content, policies, availability, or practices of third-party services.
Our websites, products, memberships, programs, and services are provided on an “as is” and “as available” basis, without warranties of any kind, express or implied, to the fullest extent permitted by law.
We disclaim all implied warranties, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, and any warranty that the site or services will be uninterrupted, error-free, or secure.
To the fullest extent permitted by law, Cardiff Cove Management, LLC, Frank and Sherri Candelario, Ph.D., and their affiliates, officers, managers, members, employees, agents, contractors, licensors, and service providers shall not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages arising out of or related to your use of the site, your purchase or use of any product or service, or your reliance on any content or tool.
To the fullest extent permitted by law, our total liability for any claim arising out of or relating to the site, products, or services shall not exceed the amount you paid to us for the specific product or service giving rise to the claim during the twelve (12) months preceding the event giving rise to the claim.
You agree to indemnify, defend, and hold harmless Cardiff Cove Management, LLC, Frank and Sherri Candelario, Ph.D., and their affiliates, officers, managers, members, employees, agents, contractors, licensors, and service providers from and against any claims, liabilities, damages, losses, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to your violation of these Terms, your misuse of the site or services, or your infringement of any rights of another party.
These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without giving effect to any choice or conflict of law provision or rule that would cause the application of the laws of any other jurisdiction.
If a dispute arises out of or relates to these Terms, your use of the site, or any purchase, product, membership, or service, and the dispute cannot be resolved through direct discussion, the parties will first endeavor to settle the dispute in an amicable manner within thirty (30) days from a written demand for mediation, by mediation in Sarasota, Florida administered by the American Arbitration Association under its then-prevailing Commercial Mediation Rules, before resorting to arbitration.
Thereafter, each and every unresolved controversy or claim arising out of or relating to these Terms shall be resolved by arbitration in Sarasota, Florida in accordance with the rules of the American Arbitration Association then in effect.
The arbitrator shall have the authority to order relief deemed proper under the circumstances, except that the arbitrator shall have no authority to award exemplary or punitive damages. Each party shall bear its own attorneys’ fees and related costs unless otherwise required by law.
Any arbitration decision shall be final and binding, and judgment may be entered in any court having jurisdiction.
We may suspend, restrict, or terminate your access to the site, your account, a product, a membership, a community, or a digital tool at any time if we believe you have violated these Terms, failed to pay, engaged in misuse, infringement, fraud, harassment, unauthorized sharing, or otherwise created risk for our business, community, or systems.
We may update these Terms from time to time. When we do, we will update the “Last updated” date at the top of this page. Your continued use of the site or services after changes are posted means you accept the revised Terms.
If you have questions about these Terms of Service, please contact:
Cardiff Cove Management, LLC
Frank and Sherri Candelario, Ph.D.
frankandsherri@sharedhousingsolutions.com
(206) 743-5649
971 Virginia Avenue, Suite F
Palm Harbor, FL 34683
Last updated: April 20, 2026
FrankandSherri.com is owned and operated by Frank and Sherri Candelario, Ph.D. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, create an account, make a purchase, sign up for emails, register for events, schedule a call, or otherwise interact with us online.
By using this website, you agree to the practices described in this Privacy Policy.
We may collect information you provide directly to us, information collected automatically when you use our website, and information received from third-party service providers involved in operating our business.
Information you may provide directly includes:
Name
Email address
Phone number
Mailing or billing address
Account login details
Order details
Notes, messages, form submissions, survey responses, or scheduling information
Information collected automatically may include:
IP address
Browser type and device information
Pages viewed and links clicked
Referring website or source
General location information based on IP address
Website usage and session activity
Payment information: Purchases made through our website may be processed by third-party payment processors. We may receive limited transaction details such as billing name, billing address, payment status, and similar transaction information, but we do not store full payment card numbers on our own servers unless expressly stated otherwise.
We may use your information to:
Provide products, services, courses, memberships, events, and support
Process purchases and send order confirmations
Create and manage your account
Send administrative notices, updates, and customer service communications
Send marketing emails, newsletters, webinar invitations, and promotional content
Respond to inquiries and schedule appointments
Improve our website, offers, advertising, and customer experience
Detect, investigate, and help prevent fraud, misuse, or security issues
Comply with legal obligations and protect our legal rights
We may use cookies, pixels, web beacons, session tools, and similar technologies to operate our website, remember your preferences, maintain shopping cart and checkout functionality, understand how visitors use our site, and improve marketing and website performance.
You can usually control cookies through your browser settings. Disabling cookies may affect the functionality of certain parts of the site.
We may share personal information with trusted service providers that help us operate our business and website, including providers that assist with payment processing, ecommerce, email marketing, hosting, scheduling, analytics, embedded media, customer communication, and technical support.
We may also disclose information:
If required by law, subpoena, court order, or legal process
To protect our rights, property, customers, or business
In connection with a business transfer, merger, acquisition, or sale of assets
We do not sell your personal information for money.
If you join our email list or purchase from us, we may send you educational content, updates, promotions, invitations, and other communications related to our business. You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email or by contacting us.
We keep personal information for as long as reasonably necessary to provide our services, fulfill transactions, maintain records, comply with legal obligations, resolve disputes, and enforce our agreements.
We use reasonable administrative, technical, and physical safeguards to protect personal information. These measures may include restricted access, encryption, authentication tools, and other security practices appropriate to the nature of the information we maintain.
However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
Depending on where you live and subject to applicable law, you may have rights to request access to, correction of, deletion of, or information about the personal information we hold about you. To make a request, contact us using the contact information below.
You may also opt out of marketing emails at any time by using the unsubscribe link in the email.
Some browsers offer a “Do Not Track” setting. Because there is not yet a consistent industry standard for responding to these signals, our website may not respond to all browser-based Do Not Track requests.
Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided personal information to us, please contact us so we can investigate and delete the information if appropriate.
Our website may contain links to third-party websites, embedded videos, scheduling tools, payment processors, social platforms, or other services that we do not control. Their privacy practices are governed by their own policies, not ours.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations. When we do, we will update the “Last updated” date at the top of this page.
If you have questions, requests, or concerns about this Privacy Policy or our privacy practices, please contact:
Sherri Candelario, Ph.D.
Frank and Sherri Candelario, Ph.D.
frankandsherri@sharedhousingsolutions.com
(206) 743-5649
971 Virginia Avenue, Suite F
Palm Harbor, FL 34683